24/7 Financial Aid and Student Accounts Support

The Southside Virginia Community College Financial Aid and Student Accounts Support Center is about giving you the help you need in order to succeed and reach ​your ​goals.

The SVCC Financial Aid and Student Accounts Support Center will allow you to choose self-service or enlist the help of trained professionals by using these tools:Access to Financial Aid and Student Accounts Support:  By chat, online support tickets, and phone (All information in main page.)

  • Easy to Use Website, featuring Live Chat
  • Automated Phone Service
  • Speaking with a Support Specialist at our Toll Free Number

Access will be available 24 hours a day, 7 days a week.  Anytime you have questions about your financial aid or student account, contact us by phone or online for the answer.

Contact us by phone855-877-3943

Visit our Financial Aid and Student Account Support Website to use our help articles, review your trackers, submit a ticket for online help, or speak with someone via chat.  To login, use your MySVCC account username and password.

Send us an email: 

Financial aid – financialaidsupport@southside.edu

Student Accounts (Cashier/Business Office) – student.accounts@southside.edu

These changes will streamline your ability to get financial aid and student account questions answered over the telephone or online, but don’t forget that SVCC’s helpful Financial Aid and Student Accounts staff can still be found at their on-campus or off-site locations.