Students Certified As Medical Administrative Assistants

Nine students in Southside Virginia Community College’s Administrative Support Technology AAS degree program (Medical Office Specialization) and the Medical Office Assisting career studies certificate program were recently certified by the National HealthCareer Association as Certified Medical Administrative Assistants (CMAA).

The Medical Administrative Assistant exam is a detailed, 130 question exam that tests students’ mastery of the tasks performed by administrative medical assistants in seven areas:  scheduling, patient intake, office logistics, compliance (HIPAA, OSHA, Medicare/Medicaid), patient education, general office policies and procedures, and basic medical terminology.  Students are given two hours and ten minutes to complete the exam.

Students pictured are (left to right):  Shelly Mayo (Warfield), Ashley Jones (Brodnax), Alexandra Thomas (South Hill), Tyesha Harper (Petersburg), Tiara Bobbitt (Freeman), Arron Lassiter (Alton), Stephanie Morris (Brodnax), and Victoria Toombs (Dinwiddie).  Not pictured:  Chelsea Beach (Dewitt).

The two-year Administrative Support Technology AAS degree program prepares students for employment as medical administrative assistants in hospitals, physicians’ offices, nursing care facilities, and other places where there is patient contact.  The program includes courses in medical terminology, human anatomy and physiology, health records coding, coding and reimbursement, medical office procedures, and medical insurance.  Students may begin by completing the 28-credit career studies certificate in Medical Office Assisting.  The career studies certificate prepares students for entry-level administrative support positions in the medical setting.  All of the 28 credits will count towards the two-year degree. 

For more information on the two-year degree or the career studies certificate, contact the program advisor, Crystal Jones, at or by telephone at 434-949-1035.