Last Modified 5/24/23
To help meet students' educational expenses, Southside is offering the Tuition Payment Plan for each semester through Nelnet Campus Commerce. For a non-refundable term fee of $30.00 (based on plan enrollment date), Nelnet allows you to pay your tuition in monthly payments. You can make payments automatically from a checking or savings account or by credit card. It is not a loan program, and there is no credit check. The earlier you enroll in the program, the more payment options you have; however, please remember that you can only sign up for the Payment Plan during registration periods (see dates below). To sign up use the Payment Plan option, which is found in the Student Center screen of your Student Information System.
*Students, please note that the tuition rate for the 2023 fall semester has not been made final by the State Board for Virginia’s Community Colleges. The decision on tuition rates will be made by the board during a meeting held on July 20, 2023. If tuition rates increase we will notify you immediately, and you will be responsible for any additional charges due. For students receiving financial aid, the aid will be adjusted accordingly.
- Students will pay a convenience fee for all transactions using credit or debit cards for payments in this program.
You must provide your checking, savings, or credit/debit card account information for this plan. Nelnet automatically drafts the monthly payments from the account you provide.
You must also provide an email address that is viewed often. If you use the school email address, you must check it periodically for emails from Nelnet and SVCC about your account. Effective correspondence depends on a valid email address (and phone number).
Termination Notice: If your initial enrollment fee/payment is not successful for any reason, Nelnet can terminate the agreement immediately. This is their policy, we can not re-activate those accounts. Also, upon two consecutive returned payments or three returned payments during the duration of the Nelnet payment plan option, a student's Nelnet agreement may be terminated and the student will be deleted from the courses associated with the agreement.
Additional Information (Zero balance vs Termination): Your Nelnet Payment Plan agreement will only be terminated if you pay off the entire balance before the last scheduled agreement draft, or financial aid has been posted to the account as a credit (this does not include anticipated aid). Agreements will remain active if you receive anticipated financial aid and will be adjusted according to the balance on the account - most of the time the anticipated aid will zero out the agreement. If at any time the financial aid is reduced or does not cover the total balance due, you will be responsible for the Nelnet drafts (according to the agreement you initiated).
Early Payoff of Plans (or Receiving Aid after you initiated the plan): Your Nelnet payments are set up through Nelnet and are disbursed to the college weekly If you pay off your plan early, drop classes, or receive aid that will cover the total of your debt, and you don't need the plan to continue, you must contact Nelnet to inactivate the plan. Refunds of any overpayments will be processed once that money has been disbursed to the college and the college has processed refunds.
More information can also be found at the following:
- Payment Plans by Semester
Summer 2023 Plan Opens March 13, 2023
Fall 2023 Plan Opens May 30, 2023
Spring 2024 Plan Opens October 16, 2023
- How to Enroll
To enroll in the Nelnet Campus Commerce Payment Plan follow these steps:
- Go to www.southside.edu and click MySVCC
- Log on to MySVCC and click on SIS (Student Information System)
- Click on Self-Service, then Student Center
- Under Finance click on Make a Payment
Before proceeding, please read the following:
Students: If someone is paying on your behalf, you MUST first set them up as an Authorized Payer.
Authorized Payers: If you are paying on behalf of the student, the student must set up their account first and then add you as an Authorized Payer.
- If you have used Nelnet before, simply Sign In to manage your account.
- If you are new to Nelnet, click on the “Create a username & password” button to create an online account.
Note: All down payments and enrollment fees are processed immediately! If the down payment and/or enrollment fee payment fails the plan will be terminated.
Below are answers to some commonly asked questions about the NelnetTuition Payment Plan. If you need additional information, please contact the SVCC Nelnet representative at 434-949-1059.
Q. If payments are made automatically from my bank account, does that mean the college has direct access to my account?
A. No. This is a common misconception about automatic payments. No one other than your own financial institution has access to your bank account. When you arrange automatic payments through Nelnet, you have authorized a specific amount to be paid on a predetermined date each month.
Q. When will payments begin?
A. After your agreement is received by Nelnet, you will receive a letter or e-mail confirming the monthly payment amount and when the payment is to begin. Payments will be processed on the same date each month until the total balance is paid in full. The letter will also serve as a reminder of non-refundable enrollment fee will be processed from the account indicated on the agreement.
Q. What if a payment was declined by my financial institution?
A. For each returned payment, you will be assessed a $30 returned payment fee. Please note, your financial institution may also assess you a fee. Returned payment fees are automatically deducted from the account you have provided. If your returned payment fee is returned, it will be reattempted. Returned payment fees are payable to Nelnet.
Q. How are my payments affected if my tuition balance changes?
A. Increases made to your account balance 10 business days prior to the 16th of the month will be reflected in your next monthly payment. If your account balance increases less than 10 business days prior to the 16th of the month, your next monthly payment will not be increased.
Decreases made to your account balance 5 business days prior to the 16th of the month will be reflected in your next monthly payment. If your account balance decreases less than 5 business days prior to the 16th of the month, your next monthly payment will not be reduced. Subsequent payments will be adjusted accordingly.
Students must contact Nelnet for plan adjustments or to deactivate a plan. Nelnet will contact the college for confirmation on the balance amount before the plan is adjusted. Contact the Nelnet team at the numbers listed below.
Q. Can I make changes to my Nelnet account information?
A. Yes, contact the Nelnet Team at (800) 609-8056.
Q. What is the payment schedule?
A. Refer to the payment schedule above.
Q. How do I sign up?
A. To enroll in the Nelnet payment plan, go to southside.edu, log in to MySVCC and click on SIS (Student Information System), select the "My Student Information" tile, and navigate to the Finance section. Click on the Apply for Payment Plan, review all information, select the "Proceed" button, and complete the agreement form.
After you have accepted the Terms and Conditions and submitted your agreement, you will receive an immediate email (if your email address was provided). This email will confirm receipt of your enrollment in the payment plan.
Q. How do I get a refund?
A. If a student withdraws before the priority deadline, Nelnet returns applicable refund amounts to the college. Once the college receives funds from Nelnet, account verifications are done and refunds are processed (usually within 20 business days of the last day to withdraw with a refund).
If a student withdraws after the priority deadline, Nelnet returns applicable refund amounts to the college at a later date. Once the college receives funds from Nelnet, account verifications are done and refunds are processed (usually within 20 business days of the last scheduled Nelnet agreement payment date for the term).
Students must contact Nelnet to withdraw from a payment plan agreement. Refunds are processed based on the Nelnet remittance schedule and cannot be processed until Nelnet transactions occur. Please see https://southside.edu/tuition-refunds for additional information on SVCC refund policies.
Need Help With Payment?
Monday - Friday 8:30 a.m. to 4:30 p.m.
Alberta: (434) 949-1009
Keysville: (434) 736-2018